Privacy & Cookie Policy

Your privacy is important to us, and we take our responsibility of caring for it seriously. This Privacy and Cookies Policy sets out the manner in which any personal information which WeGlow App Ltd (“We”, “Our”, “Us”) collects from you (“You”, “Yourself”, “Your”), or that is provided by You to us, in connection with Your accessing, downloading, installing, or using the WeGlow Platform, including the “WeGlow App” and the underlying materials, services, content, software and/or IT infrastructure of the WeGlow App. This Privacy and Cookies Policy sets also out the manner how such personal information will be processed by WeGlow App Ltd.

Furthermore, We use cookies, pieces of code and similar technologies in order to distinguish You from other users and to record Your preferences, on Our website, but We will ask for Your consent for their use when You first visit Our website. By giving Your consent to the placing of cookies, You are enabling Us to provide the best possible user experience and service to You.

This Privacy and Cookies Policy has been drafted in English language and may be translated in other languages. In the event of any discrepancy between the English and the translated texts, the English text shall prevail and be used to solve doubts of interpretation.

Please read this Privacy and Cookies Policy carefully to understand Our handling and control of Your personal information and the choices You can make about the way Your information is collected and used. This Privacy and Cookies Policy applies to Your access and use of the WeGlow Platform and all of Our applications, products, services and/or content (“Services”).


By accessing, downloading, installing, or using the WeGLOW Platform and/or any other Services, whether or not You become a registered user by opening a personal user account, You irrevocably agree to be legally bound by this Privacy and Cookies Policy which You acknowledge to have carefully read and fully understood.


If You use the Services, the Data Controller is WeGlow App Ltd with business seat at 253 Munster Road, London, SW6 6BS.


As You obtain access to the WeGlow Platform and/or any other Services, Your information, including Your personal data, will be collected, administered, processed and protected by WeGlow. In all matters related to the processing and protection of Your personal data, You may contact:


We collect the information that You submit to the WeGlow Platform or in relation to any other Service or which You enter such information anywhere else while using the Services, in particular:

  • when You register online to the WeGlow Platform and open Your personal user account;
  • when You interact with Our customer service team;
  • when You use the WeGlow App;
  • when You access, subscribe for, or participate on the WeGlow App
  • when You participate in Our user surveys, Service tests or marketing promotions, including any entry details and survey responses provided by You;
  • when You upload, post, submit or otherwise transmit Your own content at the WeGlow Platform or in relation to Our other Services. Depending on the type of Service, personal information You select to upload, post, submit or otherwise transmit may be made public and visible to others who use those Services. You should never post or share any information that is confidential or about others unless You have permission to do so. These Services may have their own terms of use;
  • when You choose to provide information relating to reviews or ratings or other subjects of interest to WeGlow;
  • when You update the settings of Your personal user account, including when You set preferences in relation to Your personal user account; and when You otherwise provide information to Us through the Services or elsewhere.


We, directly from You or via third parties acting on Our behalf, will collect information about You and Your individual use of Our Services, including, but not limited to information like:

Personal information (name, username, age, etc.); E-mail address; and/or APP specific data such as progress and achievements. We may also collect information automatically from Your use of the Services. We do this for business and product development purposes. This information can also help Us locate a problem if You need Our support. This includes information like:

  • Device information;
  • Log information;
  • IP address;
  • Location;
  • Application information;
  • and/or Cookies and related technology

We also obtain information from other sources which is protected according to practices described in this Privacy and Cookies Policy and additional restrictions imposed by the source of the data. These sources could include:

Service providers that help Us determine a location based on Your IP address in order to customize Our Service and for other uses consistent with this Privacy and Cookies Policy; and/or Select partners that make the Service available on their device or engage in joint marketing activities. The information We collect may not be limited to Our users. We may also store information about visitors of Our page, Our former users and those who do not complete the sign up.


We collect all of this information to keep developing Our technology. In order to optimize Our Services We gather information about Our users and their use of the WeGlow Platform and the WeGlow App. In particular, We collect and process the personal data for the purpose of (i) organising WeGlow community events, (ii) associating any user using WeGlow App –with his/her personal user account; and (iii) improving the quality to better satisfy Your expectations as end user.

Additionally, WeGlow may process personal data for the purpose of marketing and promotion of the WeGlow Platform and WeGlow App.

We collect the information You submit when You contact Us for support. We keep a record of the information so that We may solve the problems You may be facing.

We collect the information to protect us, You and other users. To be able to detect any activity on Our platform that is suspicious or might harm the Services or Our users.

We may use cookies to collect information about You to enhance Your user experience. This allows Us to simplify Your journey as a user through Our system.


It is very important to Us not to share Your information with other individuals, companies or any entities. There are however a few instances in which We will do so. Subject to You giving Your specific consent, We share some of the information You submit with other users of the Services. This will include Your username. For example, when You upload, post, submit or otherwise transmit own content at the WeGlow Platform and App or in relation to Our Services. When You share information outside of the Services Yourself. For example, when You share own content on social media. For legal reasons We may at some point be obligated to share Your information with individuals, companies or authorities. We may also do this if we, in good faith, believe that this must be done to prevent or detect any breach of law, fraud or security. This might be done to meet any requirements of a legal process or the applicable laws or to defend Our rights, Our users’ rights or public rights.


We will process and store Your data as long as You maintain a personal user account, or until You exercise Your right to demand discontinuing or restricting the processing of Your data, in particular by withdrawing Your consent to personal data processing (if Your data is processed based on such consent), whichever occurs first.


You can request access to Your personal information, or correct or update out-of-date or inaccurate personal information We hold about You.

You can most easily do this, when logged in, by visiting Your “Account” section on Our website or App, where You have the ability to access and update a broad range of information about Your personal user account. You may also request that We delete personal information that We hold about You.

You can object to processing of Your personal information, ask Us to restrict processing of Your personal information or request portability of Your personal information; if We have collected and processed Your personal information with Your consent, then You can withdraw Your consent at any time; withdrawing Your consent will not affect the lawfulness of any processing We conducted prior to Your withdrawal, nor will it affect processing of Your personal information conducted in reliance on lawful processing grounds other than consent; You have the right to complain to a data protection authority about Our collection and use of Your personal information.

We may retain information as required or permitted by applicable laws and regulations, including to honour Your choices, for Our records purposes and to fulfil the purposes described in this Privacy and Cookies Policy. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.


A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies:

a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before then; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that We store about You may be linked to the information stored in and obtained from cookies.

We use cookies to identify You when You visit Our website, determine if You are logged in, and maintain the status of Your shopping cart.

They may also be used to help Us to display advertisements relevant to You and to help Us analyse the use and performance of Our website and Services.

Our service providers use cookies that may be stored on Your computer when You visit Our website.

Most browsers allow You to refuse to accept cookies and to delete them. The methods for doing so vary from browser to browser, and from version to version.

You can however obtain up-to-date information about blocking and deleting cookies via the links set out in the next section of the Privacy and Cookies Policy.


Chrome –;

Firefox –

Opera –

Internet Explorer –

Safari –

If You block cookies, You may not be able to use all the features on Our website. If You have any questions or concerns about Our handling of data, please e-mail us.

and Edge –


We use reasonable administrative, logical, physical and managerial measures to safeguard Your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing Your personal information.


We reserve the right, at Our sole discretion and to the extent permitted under all applicable laws, to – at any time – change, modify or otherwise alter any of the terms and conditions set out in this Privacy and Cookies Policy in such manner We consider necessary.

Please review the actual version of this Privacy and Cookies Policy at on a regular basis to keep Yourself updated and properly informed of any potential changes, modifications and/or alterations.

By accessing, downloading, installing, or using any of the Services and/or the WeGlow Platform, the WeGlow App or subscribing to, or participating in, You manifest your agreement that the posting of a revised the terms and conditions set out in this Privacy and Cookies Policy constitute an adequate notice to You of any and all changes, modifications and/or alterations. Continued use of the WeGlow Platform, the WeGlow App or participating, or registering to participate, in any other Services at a date subsequent to any such change, modification and/or alteration or after explicitly accepting the new or revised Privacy and Cookies Policy constitutes Your acceptance of any such changes, modifications and/or alterations. If You do not wish to acknowledge or accept any updates to this Privacy and Cookies Policy, You may cancel Your use of Our Services.